Shopee
1. What is a self-billed e-Invoice?
Upon implementation of e-Invoicing, e-commerce platform providers are required to issue self-billed e-Invoice to Sellers for all transactions concluded on the e-commerce platform.
2. Will Shopee issue a self-billed e-Invoice to Sellers for transactions conducted on the Shopee platform?
Yes.
3. Will Shopee share the self-billed e-Invoice/visual presentation of e-Invoice issued to Seller?
Yes, Shopee will share the visual presentation of the self-billed e-Invoice to Seller.
4. I am a Seller, do I need to issue an e-Invoice to Shopee for transactions conducted on the Shopee platform?
No.
5. What is the frequency of self-billed e-Invoicing to Seller?
Following the current bill cycle, the self-billed e-Invoice will be issued every two weeks, after validation from IRBM.
6. Where can Seller download the validated self-billed e-Invoice?
Seller can download the validated self-billed e-Invoice via Seller Centre > My Income > My Self Billed E-Invoice.
Grab
1. What is the frequency of self-billed e-Invoicing to Merchants?
The self-billed e-Invoice will be sent to your registered email with Grab at the beginning of every month, after validation from LHDN.
If your email is not updated, kindly update your latest email on the GrabMerchant app.